Mastering Upselling in Luxury Sales
A comprehensive program designed to teach the art of upselling in luxury sales by focusing on psychological cues, timing, and value addition. Learn to read client signals and offer complementary items that enhance their experience, rather than just pushing products.
Flexible Schedule
Badge
Program Modules
What You'll Accomplish
- Understand the core psychological principles and neurological underpinnings of upselling in luxury sales.
- Identify and interpret subtle client body language cues to gauge receptiveness and rapport.
- Recognize verbal cues that signal underlying desires and opportunities for upselling.
- Analyze client interaction with products, understanding the endowment effect for opportune upselling.
- Adapt upselling strategies based on client pace and the cognitive load of decision fatigue.
- Integrate psychological insights, social proof, and decision architecture principles to enhance the overall client experience through upselling.
Free for you
Full program access + updates