CRM Fundamentals for Business Growth
Learn the basics of Customer Relationship Management (CRM) and how it can streamline your business operations, increase revenue, and improve customer satisfaction. This program explores CRM concepts, benefits, and implementation strategies, drawing from real-world examples and practical applications. Interactive quizzes, case studies, and collaborative discussions will enhance your understanding.
Flexible Schedule
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Program Modules
What You'll Accomplish
- Understand the core concepts of CRM.
- Identify the benefits of implementing a CRM system.
- Learn how CRM can streamline business processes.
- Explore the practical aspects of CRM implementation.
- Recognize the different types of CRM applications.
- Comprehend how CRM enhance customer interactions.
Free for you
Full program access + updates